{
  "version": 1,
  "lastUpdated": "2026-05-29",
  "brand": "CZone Perfume Wholesale",
  "purpose": "Local source of truth for customer-facing FAQ and AI product consultation answers.",
  "answerPolicy": {
    "useProductDataFirst": "When a customer asks about a specific product, answer from assets/products.json or ai/product-data.json by item number, product name, source, volume, packing, price, carton, CBM, weight, and description.",
    "doNotInvent": "If the data does not contain MOQ, shipping cost, delivery time, stock quantity, certification, or custom packaging details, do not guess. Ask the customer for market/quantity or ask the owner to confirm.",
    "pricePolicy": "Website prices are CNY unit prices unless a product shows Quote. Final quotation depends on quantity, product mix, packaging, and shipping method.",
    "languagePolicy": "Answer in the customer's language when possible: English, Spanish, or Chinese.",
    "handoff": "For final quotes, large orders, private-label projects, or unclear questions, guide the customer to WhatsApp/WeChat +86 17816541820 or email yang916219863@gmail.com."
  },
  "contact": {
    "whatsapp": "+86 17816541820",
    "wechat": "+86 17816541820",
    "email": "yang916219863@gmail.com"
  },
  "catalogFacts": {
    "productCount": 315,
    "categories": {
      "Mixed": 14,
      "Stock": 101,
      "Order": 200
    },
    "mixedMeaning": "Mixed products are carton-based assortments for buyers who want to test more styles.",
    "stockMeaning": "Stock products are ready inventory for faster quotation and replenishment.",
    "orderMeaning": "Order products are prepared for planned volume purchases with competitive pricing."
  },
  "faqItems": [
    {
      "id": "product-specific-answer",
      "intent": "customer asks about one product",
      "questions": [
        "Tell me about this product",
        "What is the price and packing?",
        "这个产品什么信息？",
        "Quiero información de este producto"
      ],
      "answer": {
        "en": "Use the selected product data: item number, product name, supply type, volume, packing, CNY price, carton size, CBM, weight, and description. If a field is empty for Mixed products, say it varies by style.",
        "es": "Use los datos del producto seleccionado: código, nombre, tipo de suministro, volumen, empaque, precio CNY, medida de caja, CBM, peso y descripción. Si un dato está vacío en productos Mixed, indique que varía por modelo.",
        "zh": "根据客户选择的产品回答：货号、名称、供应类型、容量、装箱、人民币单价、箱规、CBM、重量和介绍。Mixed 产品如果箱规/CBM/重量为空，说明按款式不同。"
      },
      "status": "approved"
    },
    {
      "id": "mixed-unboxed-lx-ld",
      "intent": "explain 裸小 / 裸大 unboxed mixed perfume",
      "questions": [
        "What are Small Unboxed Assortment and Large Unboxed Assortment?",
        "裸小裸大是什么？",
        "这些无盒混装香水是一箱几个款？"
      ],
      "answer": {
        "en": "Small and Large Unboxed Assortments are mixed-style perfume assortments without extra retail boxes. The mixed/assorted nature helps buyers test more scent styles at a lower cost. They focus on good fragrance, stable quality, long-lasting wear, and strong value; perfume is a daily-use item, so the scent and repeat purchase matter more than the box.",
        "es": "Los surtidos sin caja pequeño y grande son perfumes mixtos, sin caja individual extra. Su característica mixta ayuda a probar más estilos de aroma con menor costo. Se enfocan en buen aroma, calidad estable, larga duración y buen valor; el perfume es de uso diario, por eso el aroma y la recompra importan más que la caja.",
        "zh": "裸小和裸大是无盒混款/杂款香水，核心特点就是款式多、杂款选择多，适合客户用更低成本测试更多香味。它们主打香味好、留香稳定、品质稳定和性价比；香水是日用品，客户复购更多看香味和使用体验，而不是盒子。"
      },
      "relatedItemNos": [
        "CZ-LX50",
        "CZ-LD100"
      ],
      "status": "approved"
    },
    {
      "id": "mixed-carton-rules",
      "intent": "explain mixed carton rules",
      "questions": [
        "Can I choose styles in mixed cartons?",
        "Mixed products can choose style?",
        "Mixed 可以挑款吗？"
      ],
      "answer": {
        "en": "Mixed products are carton-based assortments. Some cartons may be one style and multi-carton orders are allocated from available styles. For many mixed products, carton size, CBM, and weight vary by style.",
        "es": "Los productos Mixed se venden por caja surtida. Algunas cajas pueden ser de un solo modelo y los pedidos de varias cajas se asignan según modelos disponibles. En muchos productos Mixed, caja, CBM y peso varían por modelo.",
        "zh": "Mixed 产品按箱出货，部分产品一箱可能是一个款式，多箱订单会按现有款式搭配。很多 Mixed 产品因为款式和瓶型不同，箱规、CBM、重量会按款式不同。"
      },
      "status": "approved"
    },
    {
      "id": "quote-process",
      "intent": "how to request quotation",
      "questions": [
        "How do I get a quote?",
        "How to order?",
        "怎么报价？",
        "¿Cómo cotizar?"
      ],
      "answer": {
        "en": "Select products, add them to the inquiry list, enter quantity and contact details, then send by WhatsApp or email. Final quote depends on quantity, product mix, packaging, and shipping method.",
        "es": "Seleccione productos, agréguelos a la consulta, indique cantidad y contacto, y envíe por WhatsApp o email. La cotización final depende de cantidad, mezcla de productos, empaque y envío.",
        "zh": "客户先选产品加入询盘，填写数量和联系方式，再通过 WhatsApp 或邮件发送。最终报价会根据数量、产品组合、包装和运输方式确认。"
      },
      "status": "approved"
    },
    {
      "id": "private-label",
      "intent": "private label and packaging inquiry",
      "questions": [
        "Do you support private label?",
        "Can you make my brand?",
        "可以做私标吗？",
        "¿Hacen marca privada?"
      ],
      "answer": {
        "en": "Private-label and packaging projects can be discussed, including bottle style, outer box, label, and gift set needs. Ask the customer for target market, quantity, budget, and packaging reference.",
        "es": "Se pueden consultar proyectos de marca privada y empaque, incluyendo botella, caja, etiqueta y set de regalo. Pida mercado objetivo, cantidad, presupuesto y referencia de empaque.",
        "zh": "可以咨询私标和包装项目，包括瓶型、外盒、标签、礼盒等。需要客户提供目标市场、数量、预算和包装参考。"
      },
      "status": "approved"
    },
    {
      "id": "china-geo-search",
      "intent": "answer Chinese buyer search questions about Yiwu perfume, stock perfume, perfume clearance, and OEM",
      "questions": [
        "你们是义乌香水批发吗？",
        "有库存香水吗？",
        "有香水尾货吗？",
        "可以做香水加工吗？",
        "Can I buy stock perfumes from China?"
      ],
      "answer": {
        "en": "CZone supplies China perfume wholesale products for export buyers, including mixed lots, ready stock perfumes, value perfume lots, and bulk order products. For OEM, private label, or packaging projects, please share target market, quantity, budget, scent direction, and packaging reference.",
        "es": "CZone ofrece perfumes al por mayor desde China para compradores de exportación, incluyendo surtidos mixtos, stock listo, lotes de buen valor y productos por pedido. Para OEM, marca privada o empaque, envíe mercado objetivo, cantidad, presupuesto, aroma de referencia y empaque deseado.",
        "zh": "CZone 面向外贸和批发客户提供中国香水批发选款，包括混装香水、库存香水、高性价比香水货源和订单款产品。香水加工、贴牌、私标或包装项目需要客户提供目标市场、数量、预算、香味方向和包装参考。"
      },
      "relatedPages": [
        "/zh/yiwu-perfume-wholesale/",
        "/zh/stock-perfumes/",
        "/zh/perfume-clearance/",
        "/zh/perfume-processing-oem/"
      ],
      "status": "approved"
    },
    {
      "id": "own-perfume-brand",
      "intent": "customer wants to build their own perfume brand",
      "questions": [
        "我想做自己的香水品牌",
        "Can I make my own perfume brand?",
        "Do you support private label perfume brand?",
        "Quiero hacer mi propia marca de perfume"
      ],
      "answer": {
        "en": "Yes, private-label perfume brand inquiries are welcome. A good starting point is to confirm target market, price range, customer group, preferred bottle/box style, scent direction, quantity, and budget. Existing catalog products can be used as references before discussing label, outer box, gift set, and brand packaging.",
        "es": "Sí, se aceptan consultas para marca privada de perfume. Para empezar, confirme mercado objetivo, rango de precio, cliente final, estilo de botella/caja, tipo de aroma, cantidad y presupuesto. Los productos del catálogo pueden servir como referencia antes de hablar de etiqueta, caja, set de regalo y empaque de marca.",
        "zh": "可以咨询自有香水品牌和私标项目。建议先确认目标市场、价格带、客户群体、瓶型/外盒风格、香味方向、数量和预算。可以先用网站现有产品作为参考，再沟通标签、外盒、礼盒和品牌包装方案。"
      },
      "relatedPages": [
        "/zh/private-label-perfume-brand/",
        "/zh/perfume-processing-oem/"
      ],
      "status": "approved"
    },
    {
      "id": "unknown-answer",
      "intent": "question outside current knowledge",
      "questions": [
        "Any question not covered by product data or FAQ"
      ],
      "answer": {
        "en": "I need to confirm this with our sales team. Please send the product item number, quantity, target market, and your question by WhatsApp or email.",
        "es": "Necesito confirmar esto con nuestro equipo de ventas. Envíe el código del producto, cantidad, mercado objetivo y su pregunta por WhatsApp o email.",
        "zh": "这个问题需要和销售确认。请把产品货号、数量、目标市场和问题发到 WhatsApp/微信或邮箱，我们确认后回复。"
      },
      "status": "fallback"
    }
  ],
  "publicGenerated": "2026-06-21"
}